Testimonials
At RoukenBio, we stake our reputation on exceeding your expectations, as reflected in our impressive NPS of 79. So you can trust in our specialised know-how and cutting-edge capabilities to achieve your ambitions. United by a passion for unravelling complexities and overcoming challenges, we apply our in-depth expertise to big-picture thinking, exploring every option to deliver exceptional high-quality data and solutions for your project.
Don’t just take our word for it - here’s what some of our customers have to say about working with us.
We’ve evolved to take you forward
We never stop striving for better – in both the diversity and quality of support we offer to you. By constantly expanding our knowledge base and capabilities, we provide you with a comprehensive and cutting-edge suite of solutions that evolve alongside your changing needs. With an outstanding Net Promoter Score of 79, our clients' trust and satisfaction speak for themselves.
See our latest customer survey results, the key indicators of our high customer satisfaction rates:
Hear from our Director of Customer Success
"At RoukenBio we care about each of our customers and the success of their research, so ensuring we deliver excellent service is a priority. We aim to make it as easy as possible for our customers to quickly and smoothly obtain the data they need. We ensure we understand their objectives and translate those into the best study and best data. We don’t just want our customers to be satisfied, we want them to succeed and help patients with a real need."
Dr. Alison Kerr • Director of Customer Success